KuCoin announces an end to services for users in Russia and Belarus

A notice covering all platform products

KuCoin announced on October 29, 2026, that it was discontinuing services for users in Russia and Belarus. Its official notice cites applicable legal and regulatory requirements and says the scope includes access to all products, services, and features. It therefore does not describe only the removal of a trading pair or local payment method. It announces a broader restriction, with specific arrangements to be communicated to accounts affected by the decision.

The exchange says discontinuation is immediate while providing an orderly process for closing positions and withdrawing holdings. Those elements must be read together. Ending services does not amount to announcing general confiscation of assets. Conversely, organizing an exit does not mean every operation remains available without restrictions until the final withdrawal. An affected account must follow the instructions actually issued for its closure.

Deadlines are sent individually to affected accounts

KuCoin says affected users will receive a notification with relevant deadlines and steps. The public notice sets no single withdrawal date for every account. It would therefore be misleading to invent a common deadline or import one used by another exchange. An open position, an available balance, and an operation still in progress may require different steps. Only the account's own notification provides its platform-defined exit process.

The company adds that users who have not received a notification need take no immediate action. Their accounts remain subject to the terms of use and applicable restrictions. This qualification limits interpretations based solely on nationality or a social-media report. The notice does not publish detailed criteria enabling an outside observer to classify every customer. Nor does it establish that an account not yet notified can never be affected later.

Withdrawals and communications require an identified channel

Official support is to answer status questions and assist users needing help. KuCoin also warns about phishing attempts around such announcements. A closure notice can provide a pretext for messages requesting a transfer to an address outside the normal process or disclosure of confidential information. The exchange's instruction is to use official channels; the notice appoints no outside recovery service or individual messaging contact.

The announcement does not detail the legal provisions behind each restriction or quantify affected accounts. It therefore should not be expanded into a specific accusation or loss estimate. Useful next information will be the instructions users actually receive and any further public clarification from KuCoin. The established development remains an announced exit from both markets with individual closure procedures, rather than a uniform timetable for blocking all holdings.